How we get it there
Need your order next day? Order before 10am and we can deliver your turf for you the very next morning by pallet courier service.
Need the full day to lay? We can request a pre 10am delivery slot for you so you can make the most of your day.
Need a forklift offload? We have access to a variety of different hauliers that carry a forklift on board – these are subject to availability so the more notice you can give us, the better.
Not going to be on site for delivery? We can talk to our drivers and ask them to leave the turf where you tell us too – as long as it is on private property – that’s fine.
Want to check your ETA? Just give us a call and we can track your order for you and let you know its on it’s way.
Some things you need to know
Our turf is delivered on wooden pallets and can weigh up to a tonne. You can keep the pallets or you can drop them back off with us and we will happily dispose of them for you – whatever is easiest for you.
If you are using our pallet courier service then the delivery will be manually offloaded using a pallet truck and this has to be onto a flat and level concrete surface. As the pallets are heavy they cannot be delivered onto grass, gravel or soil – this type of delivery needs a fork lift offload.
We will ask you about any access issues getting to your delivery location when you place your order. It is really important that you let us know about any potential problems so that we can do our best to plan ahead and prevent any hold ups on the day for you.
We take all the stress and guess work out of the delivery by making sure we use the right haulier for your job. We only work with reliable and trustworthy delivery companies that we know work as hard as we do to get your order delivered safely and on time.
We welcome any feedback you have on our delivery service so that we can continue to improve in any way that we can so please get in touch and let us know how we did.
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